OpenTremor

Enterprise

OpenTremor for teams that need predictable pricing and support.

A fixed monthly price, help getting started, and a direct line to the maintainer — on the same OpenTremor everyone else runs.

A fixed monthly price, help getting started, and a direct line to the maintainer.

EnterpriseMost teams
Price
From $500per month
Usage
Unlimited, flatNo per-user or per-analysis billing, no overage
Where it runs
Dedicated instance or yours
Priority support
Email, business hoursFirst response within 2 business days
Larger organization? Enterprise+ is $2k–5k / month

One product

There is no enterprise edition.

Enterprise customers run the release every self-hoster and Cloud customer runs. No enterprise fork, no features held back, no customer-specific branches. What you buy is predictability, support and a relationship — not different software.

Same serverSame API & MCPSame dashboardSame packsSame integrationsSame docsSame release

Enterprise or Enterprise+

Same software, same unlimited usage.

The only difference is the support contract around it.

TermEnterpriseMost teamsEnterprise+Larger organizations
PriceFrom $500 / month$2k–5k / month
UsageUnlimited, flatUnlimited, flat
SoftwareSame OpenTremorSame OpenTremor
Where it runsDedicated instance or yoursDedicated instance or yours
Platform administration
Priority supportEmail, business hoursAn agreed support channel
First-response target2 business daysAgreed in the contract
Onboarding session
Configuration assistance
Direct technical-assistance hoursAgreed monthly allowance

One flat monthly fee. No per-user pricing, no per-analysis billing, no overage invoices, no year-end true-up. From $500, your monthly price depends on three things. We only revisit it if one of them changes materially:

Where it runsOn your own infrastructure you run the servers, so it costs least. On a dedicated instance we host, the server is part of the price.
Instance sizeOn an instance we host, heavier use needs a bigger VM. You pay for its size — never per analysis.
Support contactsThe number of people on your team who can contact support. Your users stay unlimited.

What's included

In both contracts.

Enterprise+ adds more of the same support — see the table above.

Priority support

Bugs and questions go to the front of the queue, answered by the person who wrote the code. Confirmed bugs are prioritized by severity and fixed in the normal release cycle, for everyone.

  • Business hours
  • First response within 2 business days on Enterprise
  • Response target, not a resolution guarantee
Onboarding

One 60–90 minute session to get your team productive quickly — built around your setup, not a generic demo.

  • Architecture and deployment
  • GitHub App, CI and MCP clients
  • SSO, teams and roles
  • Packs, rules and triage
Configuration assistance

Help getting OpenTremor configured the way your organization works. Configuration is included; writing new software isn't — that's Services.

  • Organization and team setup
  • Which packs run where
  • Custom rule packs and categories
  • LLM connections and budgets

Not part of either contract

  • Custom software development or custom packs
  • Customer-specific forks or private patches
  • Guaranteed feature requests
  • 24/7 support, or an SLA beyond the contract
  • On-site work
  • Unlimited consulting

Most of these are available as scoped Services.

Services · from $1k

Optional, scoped work around OpenTremor.

With or without an Enterprise contract.

Scope an engagement
Deployment

OpenTremor deployed in production on your infrastructure, then handed over to your team.

  • · Docker or Kubernetes setup
  • · Authentication and GitHub App
  • · First production workflow
  • · Handover documentation
Onboarding package

A more extensive onboarding than the standard Enterprise session, for a team adopting OpenTremor as a standard.

  • · Architecture workshop
  • · Integrations and CI
  • · First pack and rule configuration
  • · Knowledge transfer
Custom rule pack

Turn your standards into OpenTremor rules — plain Markdown your team can read and change.

  • · Internal Terraform standards
  • · Cloud security baselines
  • · Mandatory tagging, naming
  • · Approved-module usage
Custom pack

A new pack for a format OpenTremor doesn't read yet, shipped as its own package.

  • · A proprietary IaC format
  • · An internal configuration language
  • · A company-specific DSL
Integration work

Integrate OpenTremor with the systems around it, through its API and plugin interfaces.

  • · An internal CI platform
  • · An internal authentication system
  • · An unusual deployment environment
How an engagement works
  • A written scope with fixed deliverables
  • An estimate, with a maximum number of hours
  • Explicit assumptions and acceptance criteria
  • More work is a new engagement, agreed before it starts

What we build runs on OpenTremor's API and plugin interfaces, or lands upstream for everyone — never as a private fork you'd have to maintain.

Design partners · up to 30% off

Early customer? Get a discount as a design partner.

Run new releases first, give feedback, or let us show your logo, and get a discount written into your contract.

Commercial licence

Building OpenTremor into a product you sell?

Enterprise is for using OpenTremor. Shipping it inside your own product — an OEM bundle, an appliance, a white-label platform — is a commercial licence.